COVID-19 Information

The State of Alaska COVID-19 Mandate 015 REQUIRES that all healthcare facility employees and visitors wear a face mask at all times.

When you arrive at the clinic please call the front desk to let them know you are here. A support staff will be out shortly to check you in. Upon entering the building your temperature will be measured and you will be screened for any current symptoms of illness and exposures. We are asking that only 1-2 people accompany the person who is having the appointment to the clinic. We offer telehealth visits as an alternative to these measures. If you are sick, please let us know ASAP and we will help you determine if you should reschedule or move your visit to telehealth.

FAQ:

Can I be tested for Sars CoV2 (COVID19) through Mat-Su Midwifery & Family Health?

Yes. We are able to collect specimens and send them through Quest Diagnostics for evaluation (though there may be a more affordable alternative for those without insurance, so please let us know if this applies to you and we will refer you elsewhere). Please stay home and self-quarantine until your test results are back.  

Should I still come to my appointment if I or a family member are currently sick?

Please let us know ASAP! We will help you determine if we need to reschedule your appointment or if your appointment can be moved to telehealth (if it is not already). We are conducting most of our sick visits via telehealth initially.

What if I have a telehealth visit but it’s determined I need to have further testing done?

We can see you in your car! We are able to collect nose and/or throat specimen, check your oxygen levels and other simple tests all from your car in our parking lot, we’ll come out to you.

Can I let my children play in the waiting room during our visit?

Unfortunately, no. We have removed all toys from the waiting room and are asking people to not stay in this area. We are also asking that only 1-2 people accompany the person who is having the appointment to the clinic.

I am at high risk for severe complications related to COVID19, should I come into the clinic?

Ideally, we’d love to see you via telehealth! Please still make an appointment with us, we’d love to see you!

Can I get a medical mask exemption?

Mask exemptions are given in rare incidences and should be discussed further with your individual practitioner.

Online COVID19 resources:

• Self-checker for patients: https://www.cdc.gov/coronavirus/2019-ncov/symptoms-testing/symptoms.html#symptom-checker
• Institute of Functional Medicine COVID information (including supplements, lifestyle for prevention and treatment): https://info.ifm.org/covid-19
• What to do if you are sick (information on symptoms, isolation/quarantine, confirmed COVID): http://dhss.alaska.gov/dph/Epi/id/Pages/COVID-19/Sick.aspx

Local COVID19 resources:

• Mat Su Health Foundation (General resources, testing sites, business grants, etc): https://www.healthymatsu.org/coronavirus-covid-19-resources
• Connect Mat Su (Assesses needs, referrals, social connection): https://www.healthymatsu.org/connect-mat-su-2
• Mat Su Borough (locals statistics, grant resources, service locator): https://matanuska-susitna-borough-coronavirus-covid-19-msb.hub.arcgis.com/
• LINKS resource center (general information, grocery delivery, resources for children and families, resources for people with disabilities, mental/behavioral health): http://linksprc.org/covid-19-resources/

We know COVID19 has caused a lot of stress, challenges and changes (likely unwanted) but we remain open and here for you! Please reach out to us with any questions. We appreciate your help in limiting any exposures for our most vulnerable patients and staff.

For more information about our practice, to schedule a free facility tour, or to schedule an appointment, give us a call today at 907-373-3420. We will be in touch as soon as possible!